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Delivery Policy

At DUBTHREADZ, we aim to process and deliver orders as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days of receiving payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During busy periods, processing times may be longer.

Delivery Areas

We currently deliver to:

  • United Kingdom (only)

Delivery Times

Estimated delivery times are:

Please note: we do not hold stock garments and each item is printed to order. We place orders every Monday, delivery and production of your item(s) can take up to 5 days from the Monday following your order

Destination Estimated Delivery Time

UK Mainland 7–10 Business Days

Northern Ireland 10–14 Business Days

Delivery times are estimates and are not guaranteed.

Delivery Charges

Delivery costs are calculated at checkout based on:

  • Delivery location

  • Order size and weight

  • Delivery method selected

Any applicable delivery charges will be clearly displayed before payment is completed.

Tracking Your Order

Where available, tracking information will be provided by email once your order has been dispatched.

You can use the tracking details to monitor the progress of your delivery.

Delayed Deliveries

While we make every effort to meet estimated delivery times, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs processing

  • High seasonal demand

We are not responsible for delays outside our reasonable control.

Missing or Lost Deliveries

If your order has not arrived within the expected timeframe, please contact us and we will investigate with the delivery provider.

Please notify us within 14 days of the expected delivery date.

Damaged Deliveries

If your order arrives damaged:

  1. Take photographs of the packaging and products.

  2. Contact us within 48 hours of receiving the order.

  3. Provide your order number and details of the damage.

We will work with you to arrange a replacement or refund where appropriate.

Incorrect Delivery Information

Customers are responsible for ensuring that delivery information is accurate at the time of ordering.

We are not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.

Contact Us

If you have any questions regarding delivery, please contact:

DUBTHREADZ
Email: dubthreadz@hotmail.com

Delivery Policy

At DUBTHREADZ, we aim to process and deliver orders as quickly and efficiently as possible.

Order Processing

  • Orders are typically processed within 1–3 business days of receiving payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During busy periods, processing times may be longer.

Delivery Areas

We currently deliver to:

  • United Kingdom (only)

Delivery Times

Estimated delivery times are:

Destination Estimated Delivery Time

UK Mainland 7–10 Business Days

Northern Ireland 10 –14 Business Days

Delivery times are estimates and are not guaranteed.

Delivery Charges

Delivery costs are calculated at checkout based on:

Any applicable delivery charges will be clearly displayed before payment is completed.

Tracking Your Order

Where available, tracking information will be provided by email once your order has been dispatched.

You can use the tracking details to monitor the progress of your delivery.

Delayed Deliveries

While we make every effort to meet estimated delivery times, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs processing

  • High seasonal demand

We are not responsible for delays outside our reasonable control.

Missing or Lost Deliveries

If your order has not arrived within the expected timeframe, please contact us and we will investigate with the delivery provider.

Please notify us within 14 days of the expected delivery date.

Damaged Deliveries

If your order arrives damaged:

  1. Take photographs of the packaging and products.

  2. Contact us within 48 hours of receiving the order.

  3. Provide your order number and details of the damage.

We will work with you to arrange a replacement, repair, or refund where appropriate.

Incorrect Delivery Information

Customers are responsible for ensuring that delivery information is accurate at the time of ordering.

We are not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.

Contact Us

If you have any questions regarding delivery, please contact:

DUBTHREADZ
Email: dubthreadz@hotmail.com